Commonly Asked Questions

 

Below is a list of the most commonly asked questions and answers that I get asked on regular basis.

01

What type of photography do you specialize in?

We specialize in all types of event photography such as Birthdays, Baptisms Weddings, Sweet 16s, Quinceañeras, Family Reunions, Family Portraits and etc.

02

Who is my contact prior and during the event?

Franklin likes to personally call every client prior to the event or shoot for a quick chat, we believe personal service works better in person.  At the event the head photographer will be your main contact point and direct any second shooters.  Well advise who the head photographer is for your event during the pre-event phone call and emails.

03

How do we mitigate technical issues at the event?

Photographers have at least two professional camera bodies, several lenses and a multitude of accessories specific to your shoot. Well maintained equipment is very reliable these days so it is very unlikely there will be an impact to capturing great photos at your event.

04

Do you process the photos?

Yes, we apply all the standard color grading, cropping out distracting elements, tone and sharpness for you. We always curate the photos to our style which delivers you a consistent look and feel.

Which areas in New York and New Jersey do you provide photography services?

Please visit my Service Area page to see all the places I travel to provide service to.

05

06

What are your office hours?

Our office hours are Sunday - Saturday 9:00 am - 9:00 pm

07

How are the photos delivered?

The photos are delivered via a private secure download link. The link can be enabled to be shareable with your full event and media.

08

How many photos will I get?

It depends on what type of booking. Portraits and headshots will have less quantity. The larger the event and with a great number of hours booked the higher the quantity of photos. On average a 3-hour event will have approximately 120 photos

09

Do you keep a backup copy if I lose my photos?

Yes, a secure archive is kept for 3 months just in case.

10

Photography copyright or image usage rights

The standard rights we offer are perpetual (lifetime) rights. You can use the jpg photos for promotion in any medium you choose. Stock library, competition or reselling excluded without permission from us. These rights to not automatically apply to vendors, suppliers or venues, we must approve it in writing first. If this, is you, contact us to discuss

11

Will my photos appear on your website?

We only use a very small selection of photos that are relevant on our pages and online profiles. If the images are used it is for self-promotion. We never sell them to stock libraries

12

What are the payment terms?

A deposit of $150 is required to finalize your booking progress. The balance is due the day of the event and can be pay in cash or via Zelle or Paypal

13

What happens if I lose my images after 3 months’ time?

After 3 months it depends on how much new data has been added to the archives so no definitive time after that. There’s a possibility we may still have a copy in our photo archives. But it depends on whether it’s just after a few months or years.

14

For booking a photographer, what information do you need?

The information we need as a minimum is, your name, your phone number, email, When, Where, and for how many hours will you need a photographer. Also the type of event you are managing

15

For booking a photographer, what information do you need?

The information we need as a minimum is, your name, your phone number, email, When, Where, and for how many hours will you need a photographer. Also, the type of event you are managing

16

What is your cancellation, Policy?

Once your event is booked, FJA Photography holds the time slot for you.  FJA Photography turns down other potential business. So, if you cancel at the last minute, we lose the opportunity to fill the spot with another booking.  FJA Photography refunds deposits if you give us a three-week notice.